Privacy Policy

Last updated on 07-09-2024 14:46:02

At Online Seva Kendra, we are committed to protecting the privacy of our users. This Privacy Policy outlines the type of data we collect, how we store and protect your data, and the scenarios in which it may be shared.

Types of Data We Collect

• Personal Information: Name, email address, phone number, and other details you provide during registration or service usage.
• Payment Information: If applicable, payment details such as UTR number, payment method, and invoice details.
• Usage Data: Information on how you interact with our website, including IP address, device type, browser information, and pages visited.
• Cookies: We use cookies to enhance user experience, analyze site performance, and provide targeted services.

How We Protect and Store Data

Your data is stored on secure servers using industry-standard encryption protocols. We implement strict access controls to ensure that only authorized personnel can access sensitive information.

We retain your data only for as long as necessary to provide you with our services, comply with legal obligations, and resolve disputes. Once data is no longer required, it is securely deleted or anonymized.

Sharing Data with Third Parties

Your data is not shared with third parties except under the following circumstances:

• When required by law, legal process, or government requests.
• With trusted service providers who assist us in operating our website or services, under strict confidentiality agreements.
• In case of a merger, acquisition, or sale of all or part of our assets, with the provision that the new entity adheres to this Privacy Policy.

Use of Cookies

Cookies are small text files stored on your device to improve your experience. We use the following types of cookies:

• Essential Cookies: Required for website functionality, such as maintaining user sessions.
• Analytics Cookies: Help us understand how users interact with our website to enhance performance.
• Preference Cookies: Save your preferences for future visits, such as language selection.

You can manage cookie preferences through your browser settings. Note that disabling cookies may impact your experience on our website.

Contact Information

If you have any questions or concerns regarding our Privacy Policy, please contact us using the details provided on our website.